Information involved
The current website has no account registration, online checkout, or server-side inquiry submission. When you fill in the contact form, your name, email address, selected topic, and message are used in your browser to prepare a WhatsApp or email draft. You decide whether to send it. Our hosting provider may process routine technical logs such as IP address, access times, requested URLs, and browser or device details to operate and protect the site.
How information is used
Information you choose to send is used to respond to inquiries, provide product information, and communicate about requested services. Technical logs may be used for website operations, debugging, abuse prevention, and security.
External services and sharing
If you open WhatsApp or your email application, those services process information under their own policies. Your communication may be handled by their providers and our email service provider. We do not use this website to sell your inquiry details. External links and platforms have their own privacy practices.
Local preferences and cookies
We store language and light/dark display preferences in your browser using localStorage. The current frontend does not intentionally set advertising or analytics cookies. Hosting or future third-party services may introduce additional processing; this policy must be updated if they are enabled.
Retention, access and deletion
The form itself does not store messages in a Tradeveling database. Messages that you actually send may remain in business email or messaging records for as long as needed to handle inquiries, disputes, security, or applicable legal obligations. To ask about access, correction, or deletion of information you sent, use request@tradeveling.com. We will assess requests under applicable requirements; some records may need to be retained lawfully.
Security and your choices
Use HTTPS when visiting the website and avoid sending passwords, broker login details, payment card numbers, or other sensitive account information through inquiries. You may clear saved display preferences in your browser. No internet service can promise absolute security.
Future applications and updates
If an Android application, account creation, payment facility, analytics SDK, or other data-collecting feature is launched, this policy and any Google Play Data safety disclosures must be reviewed and updated to reflect actual practices. Where applicable, account deletion must also be available through the app and a public web resource.